(Frequently Asked Questions)
We hope any questions that you may have are answered below. If not, please contact us using our Contact Us form or write to begreen at bambluware.com (@ symbol would be used, avoided on this page due to spammers), or call us at 707-824-1809 during business hours.
Business Hours: Mon - Fri, 9am to 5pm and Sat, 9am to 2pm Pacific Standard Time.
How do I search for products?
Type the name/color/type of item you are looking for in the search box in the top banner of every page.
I would like to buy a gift certificate for someone? How do I do that?
Look at the very top of every page for the 'Gift Certificates' tab. If you click through to it, you will be given the option of purchasing a gift certificate. Gift certificate prices start from $20 up to $1,000. Simply state the amount you would like the gift certificate for and proceed to checkout. When payment is confirmed, the gift certificate will be attached to an email sent electronically to the recipient of your gift.
I received an online gift certificate. How do I redeem it?
A unique gift certificate code will be included in the gift certificate, which was emailed to you as an attachment. Browse the store and add items to your cart as you normally would. Click the 'View Cart' link to view the contents of your shopping cart. Type your gift certificate code into the 'Redeem Gift Certificate' box and click 'Go'.
How can I redeem a coupon code?
Promotional discount coupon codes can be applied while adding items to your shopping cart so that you can get an immediate view of the price after the discount or during the checkout process. The revised total should be reflected in the final total.
How can I get a discount coupon code?
The best way of getting access to a discount coupon code is by keeping in touch with Bamblu. Become a Facebook fan and sign up for our newsletters to get the inside scoop on new promotions and get access to exclusive promotions. There will be dedicated promotions for each, so it’s worthwhile connecting up with Bamblu in every way possible. You can also use our RSS News feed to be completely current on new promotions so you can nab more savings!
Can I return or exchange an item?
Yes you can. Bamblu has a money-back guarantee. Full details are found in the Returns Page under the Customer Service tab on the main navigation bar. To go there now, click here.
How do I update or access information in my Bamblu account?
At any time you may login to your Account Details by clicking here or clicking on My Account at the very top left of every page.