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Terms and Returns

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Bamblu has a money-back guarantee.



Terms and Conditions:

1)  If you are not satisfied with our products, you will get your money back upon the return of your items to Bamblu. We will refund you the value of the item(s) returned less a 15% restocking fee and there is no time limit. You may return unopened and unused products anytime after your order. You pay all return shipping charges.

Bamblu reserves the right to decline a refund request for any items returned that have been opened or used and are not in their original packaging.

2)  If you receive damaged or incorrect items from us, Bamblu will:

  • refund you the full amount,
  • replace the item(s) you had purchased, or
  • give you a store credit

for the value amount of the item(s), including shipping costs you may have paid. Bamblu will pay the return shipping charge.

Whichever option you choose, the item(s) need to be returned to Bamblu. Please contact us within 7 calendar days of receiving the damaged or incorrect item(s).

When you open the box, we recommend you compare the contents to your order before opening an item's packaging. Bamblu reserves the right to decline a refund request for any items returned that have been opened or used and are not in their original packaging.

Please refer to Returns Process below for how to return the product.


Returns Process:

If you need to return an item, simply login into your account, view the order using the "Completed Orders" link under the My Account menu and click the Return Item button. Then just select the most appropriate categories to outline the return details, and enter your reason for the return request, such as "not satisfied", "damaged during shipment" or "incorrect items supplied."

We'll then notify you via e-mail and provide you with details on where to return the products. Items should be returned using UPS or USPS and require a signature upon delivery. Please ensure the items are packed in a sturdy and secure way so as to avoid any damage in transit.

Refunds will promptly be made to the same account used for the purchase after we have received and processed the returned item. You're Done!


 

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