(Frequently Asked Questions)
We hope any questions that you may have are answered below. If not, please contact us by email or phone during Customer Service hours.

How do I search for products?
The search field is next to the magnifying glass icon at the top left corner of every page above Bamblu Panda. Type a description word, color, or type of item you are searching for.

I would like to buy a gift certificate for someone? How do I do that?
Look at the very top of every page for the 'Gift Certificates' tab. Fill out the brief form and do not include the "$" symbol when stating amount of gift, and proceed to checkout. When payment is confirmed, the gift certificate will be attached to an email sent electronically to the recipient of your gift. Please call Customer Service to order by phone if you prefer a handwritten gift certificate.

I received an online gift certificate. How do I redeem it?
A unique gift certificate code will be included in the gift certificate, which was emailed to you as an attachment. Browse the store and add items to your cart as you normally would. Click the 'View Cart' link to view the contents of your shopping cart. Type your gift certificate code into the 'Redeem Gift Certificate' box and click 'Go'.

How can I redeem a coupon code?
Promotional discount coupon codes can be applied while adding items to your shopping cart so that you can get an immediate view of the price after the discount or during the checkout process. The revised total should be reflected in the final total.

How can I get a discount coupon code?
The best way of getting access to a discount coupon code is by keeping in touch with Bamblu. Become a Facebook fan or subscribe to our newsletters. You can also use our RSS News feed to be completely current on new promotions!

Can I return or exchange an item?
Yes you can. Bamblu has a money-back guarantee. Full details are found in the Returns Page under the Customer Service tab on the main navigation bar. To go there now, click here.

How do I update or access information in my Bamblu account?
At any time you may login to your Account Details by clicking here or clicking on My Account at the very top left of every page.