Our Guarantee

BAMBLU WARRANTY & RETURNS

We have the best quality products and the most amazing customer service and want you to be 100% satisfied with our compostable tableware. We stand behind our products and are here to support you.

If we make an error in your order we will correct it right away.

If your shipment is damaged by the shipping courier, please file a claim with your local office. Then give us a call so we can send you any items that were damaged.

30 DAY GUARANTEE

Any unopened or unused ITEM(S) may be returned for a full refund or store credit within 30 days of purchase.
Example: 100 count Bamblu Palm Leaf Designer Tableware, 10 inch Round Plate is ONE ITEM.
Follow our Returns Procedure and instruction within 30 days of placing your order.

RETURNS PROCEDURE

  • Email us at begreen@bambluware.com and include your name, phone number and Invoice/Order number. We'll call you to discuss your return.
  • All returns need to be approved by our Customer Service. Returns received without approval will not be issued a refund or credit.
  • Bamblu reserves the right to decline a refund request for any items returned that have been opened or used and are not in their original packaging.
  • Clearance and sale items are not returnable.
  • Upon acceptance of approved returned items, your funds will be refunded less a 15% restocking/transaction fees charged to Bamblu.
  • You will pay all return shipping charges.
  • If you received your order with free shipping, Bamblu will refund you the value of the item(s) returned less Bamblu's shipping cost to ship to you. A copy of the initial shipping receipt would be provided upon request.

CANCELLED ORDERS

Upon cancelling a completed order transaction, your funds will be released or refunded less a 15% restocking/transaction fees charged to Bamblu.

LOST ORDERS

An order could be lost in shipping (knock on wood, hasn't happened yet.) Call us immediately if you believe your order has a problem. 707-824-1809.

Thank you for shopping at Bamblu!

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